Tue Jun 17 / 2025
Cardonas OÜ
Contact: info@cardonas.io
1. Introduction
At [Your Company Name], we are committed to protecting your privacy and handling your data responsibly. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our services, websites, applications, and APIs.
2. What Information We Collect
We may collect the following types of data: a) Personal Information
- Name, email address, company name, and phone number
- Billing information (when applicable)
b) Technical and Usage Information
- IP address, browser type, device data
- Logs of access, API usage, and feature activity
- VoIP traffic metadata (e.g., call durations, SIP headers – not audio)
c) Cookies and Tracking Technologies
- Session cookies to maintain authentication
- Analytics cookies for performance monitoring (optional and anonymized)
3. How We Use Your Information
We use the data to:
- Provide and maintain our services
- Improve and optimize system performance
- Manage user accounts and billing
- Communicate service updates and support
- Ensure system security and prevent fraud
- Comply with legal obligations
4. Sharing of Information
We do not sell your personal data. We may share limited data with:
- Service providers under strict confidentiality agreements (e.g., payment processors, hosting services)
- Regulatory authorities, if required by law
- Other users, only if authorized by you (e.g., in multi-tenant admin environments)
5. Data Retention
We retain personal and usage data only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion of your account and related data at any time.
6. Your Rights
Depending on your jurisdiction (e.g., GDPR in the EU), you may have the right to:
- Access your personal data
- Request correction or deletion
- Object to or restrict processing
- Withdraw consent at any time
To exercise these rights, please contact us at [insert contact].
7. Data Security
We implement industry-standard measures (encryption, access control, monitoring) to safeguard your data. However, no system can be 100% secure, and we advise using strong passwords and access practices.
8. Children’s Privacy
Our services are intended for business use and are not directed to children under 16. We do not knowingly collect personal data from minors.
9. International Data Transfers
If you are located outside the country where our servers are hosted, please note that your data may be transferred and stored in that jurisdiction, subject to applicable data protection laws.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. Continued use of our services after changes constitutes acceptance.
11. Contact Us
If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us at:
Email: info@cardonas.io